Shipping policy

Shipping Policy
Last updated: October 11, 2026
Thank you for shopping with KLEEORA! We aim to make your shopping experience simple, transparent, and reliable.
Shipping Destinations
We currently ship to the United Kingdom and selected countries within the European Union.
Available shipping options and any applicable charges will be displayed at checkout.
Order Processing
Orders are processed as quickly as possible after payment confirmation.
Processing times may vary depending on product availability, weekends, public holidays, and fulfilment conditions.
Estimated Delivery Times
Delivery estimates are provided during checkout or in your order confirmation, where available.
Delivery times may vary depending on your destination, shipping carrier, customs processing, and other logistical circumstances.
Estimated delivery dates are not guaranteed. If we cannot deliver within the agreed timeframe, we will contact you and respect your applicable consumer rights.
Shipping Costs
Shipping costs, including any free shipping offers, will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, we will provide tracking information by email when available.
Please allow some time for tracking updates to appear.
Customs, Duties and Taxes
Applicable taxes and shipping charges will be shown at checkout where possible.
Depending on your delivery destination, customs duties, import taxes, or handling fees may apply. Any charges not collected at checkout will be disclosed where applicable before purchase.
Delayed or Lost Packages
If your order is significantly delayed or appears to be lost, please contact us at shopiknazubah@gmail.com with your order number.
We will investigate the shipment and arrange an appropriate solution, including a replacement or refund where required by applicable law.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete when placing your order.
If you notice an error, contact us as soon as possible. Address changes may not be possible after dispatch.
Contact Us
For questions about shipping or your order, please contact:
KLEEORA
Email: shopiknazubah@gmail.com